extracare-member-rewards (2024)

Members have always received 2% back in ExtraBucks Rewards on qualifying purchases from CVS. You used to receive your rewards just four times a year — in January, April, July and October.

Now, we're giving you an ExtraBucks Rewards coupon in the CVS Pharmacy app and on CVS.com® every time you shop. Send them to card and choose to spend them next time or watch them add up — your choice!

ExtraCare members who do not elect to redeem rewards digitally — through our app or CVS.com — will continue to receive a quarterly printout of their accumulated rewards balance (minimum purchase may apply). For digital users, ExtraBucks Rewards that are unused and have not been sent to their ExtraCare card will be reissued on a printed coupon at the end of the quarter (minimum balance may apply).

You can also earn 2% back in ExtraBucks Rewards on qualifying CVS purchases made on Instacart and Shipt.

If you make CVS purchases on Instacart and Shipt and provide your ExtraCare card number, you can see your rewards in the CVS Pharmacy app or on CVS.com. ExtraCare earnings for Delivery Marketplace purchases will be shown on CVS.com or in our app and may take up to 48 hours to appear. Send rewards to your card to use on your next in-store or CVS.com purchase.

Remember, you won't earn 2% back on these products and services: alcohol, bag fees, bottle deposits, bus and transit passes, CarePass membership fees, certain CVS Optical® purchases, CVS Photo purchases (in store or online), CVS promotional items, donations, faxes, gift cards, hunting and fishing licenses, lottery, milk (where required by law or regulation), money orders, newspapers and magazines, packaging services, photo copies, postage stamps, prepaid cards, prepaid phones and accessories, prescriptions and copays, ephedrine/pseudoephedrine products, purchases fulfilled by DoorDash or other third-party Delivery Marketplaces, Rug Doc rentals, and any imposed governmental fees or items reimbursed by a government health plan.

We are always listening to member feedback and we heard that some members preferred a larger payout on their receipts. All receipts will now let you know to check our app for your 2% back rewards balance.

If you want faster access to your 2% back rewards, go to our app or CVS.com to send them to card to redeem next time you shop. ExtraBucks Rewards that are unused and have not been sent to your ExtraCare card will be reissued on a printable coupon at the end of the quarter. Aggregate rewards that are under $1 will not be reissued as one coupon. Reward values issued that are less than $1 in total will remain in our app and on CVS.com as individual coupons.

If you do not redeem rewards digitally through our app or CVS.com, you'll receive a quarterly printout of accumulated rewards balance (a minimum purchase may apply). Also, members who do not access their 2% rewards in the app or on CVS.com by the quarterly payout date will no longer have access to coupon values that total less than $1.

You may not have used your ExtraCare card when you made your purchase. If you don't have your card, you can use the phone number that's associated with your membership when you shop in a store.

If you used your card and still didn't receive rewards, your purchase or payment may not have qualified. Also, there may be earning limits if we suspect fraud: For example, there will be a limit of $5 ExtraBucks Rewards earned for any single transaction, with a maximum of five qualifying transactions and $25 ExtraBucks Rewards per day per card.

Here are some of the exclusions: alcohol, bag fees, bottle deposits, bus and transit passes, CarePass® membership fees, certain CVS Optical® purchases, CVS Photo purchases (in store or online), CVS promotional items, donations, faxes, gift cards, hunting and fishing licenses, lottery tickets, milk (where required by law or regulation), money orders, newspapers and magazines, packaging services, photo copies, postage stamps, prepaid cards, prepaid phones and accessories, prescriptions and copays, pseudoephedrine/ephedrine products, purchases fulfilled by DoorDash or other third-party delivery marketplaces, Rug Doc rentals, and any imposed governmental fees or items reimbursed by a government health plan.

Your purchase may not have met the minimum $0.50 cents required to accrue rewards accessible in the app or on CVS.com or $1 to accrue rewards accessible on printed and digital receipts.

Additionally, make sure you are using the latest version of the CVS Pharmacy app. If you are using an outdated version of the CVS Pharmacy app and your reward value is under $1, your coupon may show as $0 in the app. To fix this, update your CVS Pharmacy app to the latest version and your earnings should be available. You can check if you're not on latest version by visiting CVS Pharmacy in the Google or Apple Play store.

If you purchase from CVS.com, you'll receive your reward when your order is shipped.

If you purchase from Instacart or Shipt, you'll receive your rewards on CVS.com or in the CVS Pharmacy app. Rewards may take up to 48 hours to appear.

No. Depending on how you shop, there are different ways to get credit for qualifying purchases:

For in-store purchases, you need to scan your ExtraCare card, scan our app or give us the primary member's phone number to get credit.

For CVS Pharmacy app purchases, you need to attach your card to the app by scanning it or inputting the number to get credit for your purchase. It's a great way to have your card in hand for in-store purchases, too.

For CVS.com purchases, you need to link your card number to your CVS.com account to always get credit.

For CVS purchases made through Instacart and Shipt, you need to enter a valid ExtraCare card number to get credit.

No. You can redeem each of your 2% back in ExtraBucks Rewards coupons individually, a few at a time or all at once.

For easy tracking, sign in to the CVS Pharmacy app or CVS.com. Send the ones you want to use to your card before you shop.

Your ExtraCare birthday gift is (surprise!) $3 ExtraBucks Rewards. We will send you a message by email or text close to your birthday. Your reward will be available online at CVS.com or in the CVS Pharmacy app. You have 30 days to redeem your birthday reward in store or online.

To make sure you receive your reward, check that we have your birthday on file at least four weeks before your birthday. And sign up for ExtraCare emails and text alerts, or download our app and link your card if you haven't already.

Sorry to get the days mixed up, but at least we didn't forget. Please call ExtraCare Customer Service at 1-800-SHOP CVS (1-800-746-7287) to update your birthday.

Note: If your actual birthday is later this year, you won't receive a second reward, but we'll get it right next year.

Your birthday reward will be given to you as ExtraBucks Rewards. You can spend it on most in-store and CVS.com purchases.

There are exceptions: ExtraBucks Rewards can't be used for purchases at affiliated businesses such as MinuteClinic®, Target, Navarro®, Schnucks or CVS Optical, or on alcohol, deposits, ephedrine/pseudoephedrine, gift cards, lottery tickets, milk, money orders, other fees, postage stamps, prepaid cards, prescriptions or taxes. Local exclusions may apply. No cash back. Tax charged on pre-coupon price where required. +CRV on beverages where applicable. Bearer assumes all sales/use tax liability. Not valid in specialty centers within CVS.